Can I choose granite from a small sample?
Samples of granite are not accurate representations of the entire slab due to variations in color. At New York Granite, you pick your own slab from our own granite slab showroom.
Is all the work done on premises?
Yes. We take pride in what we do and therefore we do all the work ourselves – from template, to fabrication, to installation. We do not use subcontractors.
How many different colors do you have in stock?
Our indoor showroom hosts over 100 granite colors in FULL SLABS from all over the world, mainly from India, Brazil, Italy and Spain.
What kind of edges do you offer?
- Standard Edges: ¼ Round, ¼ Bevel, Eased
- Premium Edges: Ogee, Cove Ogee, Triple Pencil, Demi Bullnose, Full Bullnose
What is the thickness of the granite?
1 ¼” (3cm) or ¾” (2cm)
What is the turnaround time for kitchen countertops?
Between 3 and 5 days from template to installation depending on whether you need to lay out the template on the actual slab
What does laying out the template entail?
On granite colors that have a lot of motion, we invite you to come in and lay out the wood template on the actual slab. That way you can have certain portions of the slabs in certain areas of the countertops. The process takes between 10 and 20 minutes depending on the size of the kitchen.
What is the turnaround time for vanities etc?
No more than 3 days.
How do I clean granite?
The safest way to clean granite is with a damp cloth and soap. You may also use any cleaning products that do NOT contain ammonia.
How often do I have to seal the granite?
The granite comes already sealed. However, you have two options over time:
- have it sealed with the lifetime warranty sealant
- seal it yourself every 6 to 12 months
Can granite crack?
Granite does not crack with ordinary use. However, do not stand or sit on the granite near the sink area, cooktop cutouts or unsupported overhangs as too much weight applied to the stone may cause it to crack
Can granite scratch?
Granite is one of the hardest stones. It is extrememly difficult to scratch granite.
Can granite chip?
Granite will not chip under normal use, although a heavy object hitting an edge could cause a small chip. If that happens, the chip can be filled.